Shipment and returns
Same Day Dispatch
Orders received Monday to Friday beforeÂ 1pmÂ are shipped the same day.
UK Delivery via Courier (inc Tax)
UK (Pre 10am)
UK (Sat - am)
Delivery via Royal Mail (inc Tax)
International Delivery via Courier (inc Tax)
Order above â‚¬450
Order above $1,700
Order above $2,500
Spend (incl tax)
Orders can be by phone, email or website, free delivery option on the website is available once your order has reached the minimum spend value.
Shipping Times & Services
UK deliveries are sent by Royal Mail for Economy and Parcelforce for Express.
Royal Mail state that First Class post should reach its destination within 1-2 days, however this is not guaranteed and not track able.Â
Parcelforce is a fully trackable solution and will deliver the next day before 6pm. To track your parcel, please use the tracking number provided on your dispatch notice and go toÂ www.parcelforce.comÂ or call 08448004466. A signature is required upon delivery.Â
Pre 10am & Saturday can be selected during check out for an extra fee.
EUROPE, NORTH AMERICA & REST OF WORLD
Royal Mail International is available for deliveries up to 2kg.Â This option is not trackable, but a signature will be required upon delivery.Â
Courier orders are shipped via either UPS or GLS and will arrive in 2-3 days. Deliveries are fully trackable and parcels can weigh up to 30kg.
Should you require a more urgent service please contact us on 0203 397 4117 orÂ firstname.lastname@example.orgÂ for a quote.
We are able to accept returns that are unopened and in their original packaging that are returned to us within 14 days.
If a product is deemed to have a manufacturing defect it will be replaced even where it has been opened or outside of this timescale.