The software supports all Windows True Type Fonts, If a non-true type font is installed, it sometimes will cause the software to fail.Â Uninstall the added font to stop the crash
The software supports files from Version 1, 2 and 4 of the software. When you open a version 1 or 2 saved file, always ensure that the file is saved as RPP4. Sometimes when a V1 or V2 file is saved as RPP it will not open.
Version 1 and 2 software only support up to windows 8.Â Please upgrade your software to V4.
The software can be downloaded from our homepageÂ www.ribbonprint.com, sometime an antivirus program will not allow the ribbon print software to be downloaded.Â Disable your antivirus software in order to download the software.
Version 18.104.22.168 had several major enhancements and needs to be downloaded from the ribbonprint website.
Install the file once downloaded it will update your existing V4 installation
This is usually caused by copying graphics directly into the â€œMy Ribbon Clipartâ€ folder. Delete any images you have saved in the My Ribbon Clipart folderâ€. All images MUST be imported ONLY through the IMPORT tab within the MY CLIPART area of the software itself.
Please contactÂ sales@ribbonprintÂ for help with any software issues